Kann man eine Haltung lernen? Kann eine Haltung gelehrt werden? Kann man z.B. so etwas wie ‚Zugewandtheit‘ in eine Verhaltensbeschreibung umsetzen und dann als ‚Kommunikationstechnik‘ jemandem beibringen? Kann man dazu ein ‚Training‘ gestalten, konkrete Übungen entwickeln? Weitere Beispiele wären ‚ein guter Zuhörer sein‘ oder ‚Kundenfreundlichkeit‘ oder (im Medizinbereich) ‚Patientenorientierung‘. Dinge, die wir eher mit einer…
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